Terms and Conditions

The www.talkinsights.com website (the Website) is provided by FlyResearch Ltd.

  1. General
    1. FlyResearch Ltd. is registered in England and Wales with the company number 04073040 whose registered office is Gladstone House, 1 Gladstone Street, Crook, Durham, DL15 9ED.
    2. FlyResearch Ltd. reserves the right to update the terms and conditions from time to time.
  2. Acceptance of Terms and Conditions
    1. The Website and the services offered on it (the Service) are owned and operated by FlyResearch Ltd. The Service is provided to you pursuant to the terms and conditions of this document and any operating rules or policies that may be published by FlyResearch Ltd., may be amended from time to time (the Agreements). By using the Service, you are indicating your agreement to be bound by all of the terms and conditions contained in the Agreements.
  3. Modifications to the Service and Agreements
    1. FlyResearch Ltd. reserves the right (nor is liable) to modify or discontinue the Service or the Agreements at any time without notice to you. You are responsible for regularly viewing both the Service and / or the Agreements. Continued use of the Website following any such changes will constitute your acceptance of such changes.
  4. Ownership and Licenses
    1. All contents of the Service are the property of FlyResearch Ltd. The Service content may not be copied, distributed, or transmitted in any way, without permission of FlyResearch Ltd.
    2. Any information, ideas, suggestions, or communications sent by you to FlyResearch Ltd. through the Service becomes the exclusive property of FlyResearch Ltd. Subject to the terms and conditions, FlyResearch Ltd. is entitled to use, reproduce, disclose, and distribute any information submitted for any purpose without restriction or compensation to you.
    3. By transmitting any messages or content to public or semi-public areas of the Service, you grant to FlyResearch Ltd. a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, distribute, display, and reproduce the messages and content.
  5. Disclaimer of Warranties
    1. FlyResearch Ltd. provides the Service and all related content to you "as is" without any warranty of any kind, either express or implied, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, or non infringement; any warranty that the Service operates error free or without interruption; any warranty that information obtained through the Service is accurate or reliable. The entire risk arising out of the use of the Service remains with you.
    2. You understand and agree that any material downloaded or otherwise obtained through the use of the Service is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material.
    3. No advice or information, whether oral or written, obtained by you from FlyResearch Ltd. or through the Service shall create any warranty not expressly made herein.
  6. Limitation of Liability
    1. FlyResearch Ltd. shall not be liable for any direct, indirect or speculative damages arising from interruption, suspension or termination of service, including, without limiting the foregoing, consequential, incidental, and special damages, whether such interruption, suspension or termination was justified or not, negligent or intentional, inadvertent or advertent, regardless of whether FlyResearch Ltd. had advance notice of the possibility of any such damages.
    2. FlyResearch Ltd. shall not be liable for any direct, indirect or speculative damages arising from the use or inability to use the Service or for the cost of procurement of substitute goods or services or resulting from any goods or services purchased or otherwise obtained or message received or transactions entered into through or from the Service or resulting from unauthorized access to or alteration of your transmission of data, including without limiting the foregoing, consequential, incidental, and special damages, regardless whether FlyResearch Ltd. had advance notice of the possibility of any such damages.
  7. Indemnification
    1. You agree to indemnify and hold FlyResearch Ltd. from any and all claims or demands, including the payment of reasonable legal fees, arising out of or relating to your use of the Service.
  8. Agreements
    1. The Agreements comprise the entire agreement between you and FlyResearch Ltd. and supersedes all prior agreements between the parties regarding the subject matter contained herein. Any waiver of any provision of the Agreements will be effective only if in writing and signed by FlyResearch Ltd.
    2. If a court of competent jurisdiction finds any provision or portion of the Agreements to be unenforceable, the remaining provisions of the Agreements will continue in full force and effect.
    3. Any notices to you or FlyResearch Ltd. shall be made via either email or postal mail. FlyResearch Ltd. may also provide notices if changes to the Agreements or any other matter by displaying online notices to you generally on the Service.
    4. You agree to comply with U.K. law regarding the transmission / export of technical data through the use of the Service.
  9. Community Membership and Rewards
    1. Membership is voluntary and is open to all UK residents who are aged 18 and over.
    2. Membership requires that a valid and current UK postal address is submitted during the registration process.
    3. Each applicant is allowed to fill in only one registration. Different family members residing at the same postal address are allowed to register, provided they do this separately using a unique email address, therefore they must not use a shared email address.
    4. To join the community, you complete the questions asked on the Talkinsights.com registration page. Subsequently we shall ask you to complete a fuller profile questionnaire to allow us to match members to available research surveys.
    5. Once you are a member of the community, you will be contacted by the registered email address and asked to participate in online surveys and other related online activities. You will be commonly offered Talkinsights points (TPs) for taking part.
    6. The number of TPs awarded varies per survey. Some surveys do not award points (e.g. Prize Draws) but this will be made clear in the invite. We reserve the right to remove the TPs if we are not able, due to quality reasons, include the responses in the research.
    7. TPs can only be redeemed against the retailer vouchers offered by FlyResearch Ltd. You may begin to redeem your TPs when you have accumulated 2000 points. Each TP has no monetary value. FlyResearch Ltd. reserves the right to alter the level at which TPs can be redeemed.
    8. TPs can only be redeemed by the member who was awarded the points. TPs cannot be transferred or traded between members.
    9. It is the responsibility of the community member to provide a valid and current UK postal address in order for retailer vouchers to be accepted for delivery.
  10. Community Member Responsibilities

    By consenting to the Agreements, you agree:
    1. To take the responsibility to make their views known in a reasonable way and to respect the views and creed of fellow members of the community.
    2. To represent only yourself on the Service, and no other persons, living, dead, or imagined; the Service may only be used by natural persons (i.e. individuals) on their own behalf and not by or on behalf of any commercial, political, religious or other organisation or entity;
    3. To provide accurate and truthful information to Talkinsights and FlyResearch Ltd., including, but not limited to information required to register membership with the Service and responses to research surveys;
    4. To not use the Service to: (a) Publish or distribute any defamatory, infringing, obscene, indecent or unlawful material or information; (b) Defame, abuse, harass, threaten, stalk or otherwise violate the legal rights of others; (c) Send unsolicited email; (d) Collect or store personal data about other users; (e) Promote or provide instructional information about illegal activities, promote physical harm or injury against any group or individual, or promote any act of cruelty to animals; (f) Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer; (g) Upload files (including audio and video files) that contain software or other material protected by intellectual property laws (or by rights of privacy) unless you own or control the rights thereto or have received all necessary consents; (h) Delete or modify any author attributions, legal notices or other proprietary designations or labels in any file that is uploaded; (i) Falsify the origin or source of software or other material contained in a file (including audio and video files) that is uploaded; (j) Download any file; and (k) Reproduce, duplicate, copy, sell, resell, distribute, publish or exploit for any commercial purpose the software, products, or services provided by FlyResearch Ltd. This restriction includes any attempt to incorporate any information from the Service into any other directory, product or service.
    5. That FlyResearch Ltd. does not pre-screen any content you post on the Service, but that FlyResearch Ltd. shall have the right (but not the obligation) in their sole discretion to refuse or remove any content that violates the Agreements or is otherwise objectionable.
    6. To provide for your own access to the Service, including but not limited to obtaining and maintaining all telephone, computer hardware and software, and other equipment and paying all related charges.
    7. That infringement of any community member responsibilities may lead to termination of your membership by FlyResearch Ltd. and the forfeit of your points and benefits. The FlyResearch Ltd. decision will be binding in these instances.
  11. Termination
    1. Talkinsights community membership is not binding. FlyResearch Ltd. may immediately terminate your registration for any reason at any time. Upon termination, you will cease to use the Service. You may terminate your membership from your online account.
    2. We constantly run various data quality checks and keep a record of anything which may look suspicious and your account may be investigated as a result of such quality checks. If this investigation proves that your data is unreliable your account may be set to inactive.
    3. If a member does not respond to any survey invitations over a period of 6 months we may deem your account to be inactive and close it. FlyResearch Ltd. will only close an account after twice contacting a member to give them a chance to keep their account open.
    4. If you unsubscribe yourself by clicking an unsubscribe link or via your account, you need to redeem your points before this (in multiples of 2000). Any points that remain and are less than 2000 will be lost. If you have unsubscribed before redeeming your points, they will be lost.
    5. If Fly Research have informed you of your account deactivation (due to 3 poor quality marks or inactivity), you have 6 months from the date of the email to redeem your available points (in multiples of 2000). Any points that remain and are less than 2000 will be lost. If you fail to redeem available points after 6 months (in multiples of 2000) these will be lost too.
  12. Vendor Goods and Services
    1. FlyResearch Ltd. will not be liable for any loss or damage incurred as a result of any interaction between you and a vendor accessible through the Service. All matters, including but not limited to delivery of goods and services, returns, and warranties are solely and strictly between you and the vendor.
    2. You acknowledge that FlyResearch Ltd. does not warrant the vendors that are accessible through the Service nor the goods and services that they provide.
    3. It is the sole responsibility of the person using the Website to make independent investigation of the quality, value and all other aspects relating to the listed vendors, and the products and services provided by such vendors.
  13. Contact us
    1. Should you wish to contact us with any questions regarding these terms and conditions you can do so using the support@talkinsights.com email address.